OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
62 ratings and 48 comments received in the last 90 days.
17 January 2026
Charlie was helpful and patient from the moment we stepped through the door. He was friendly, attentive and kept us updated throughout the process. Every interaction we had with a member of MINI Colchester was warm and welcoming.
15 January 2026
Darren was very helpful and kept us updated with the whole process and was very knowledgeable with the mini
14 January 2026
I met with Amelia Fisher and she was beyond helpful. She was really easy to talk to, and I didn't feel judged for asking those silly questions! She made you feel completely at ease, and I then trusted her to pick my perfect car!
01 January 2026
Very helpful
01 January 2026
Everything went smoothly and the car was ready early
30 December 2025
Always answered any questions I had
30 December 2025
Great personal service
30 December 2025
Answered all our questions in a professional way
28 December 2025
I have been having a few personal difficulties, Darren and Reece, have been so patient and went out of their way to help and alter appointments, excellent service, so friendly and understanding
13 January 2026
Got home and the warning light for tyre pressure came on. Also car was cleaned but still had mess on the side mirrors and back and boot hadn't been hoovered.
13 January 2026
Everything was done in an efficient and prompt manner
11 January 2026
Cost Excellent service but too expensive
07 January 2026
Easy to arrange service, everything went smoothly, good communication. Lovely clean car to drive home in.
06 January 2026
My car still needed more servicing work to be carried out even after i thought we were finished having had a full paid for service a week earlier
30 December 2025
No issues
26 December 2025
Accommodating to my changing requirements. Efficient and timely completion of work.
24 December 2025
Very efficient and friendly staff.Helen Smith was exceptionally good.
21 December 2025
most requirements covered
09 December 2025
Amy was polite, professional and efficient , phoning me as promised when my car was ready . Her welcoming manner when booking in and when finalising the paperwork was excellent.
FIND Group 1 Colchester.
Address
- Ipswich Road, Colchester, CO4 9TD
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01206 932135
Colchester as well as surrounding areas including Clacton-on-Sea, Sudbury, Harwich and Walton-on-the-Naze
Address
- Ipswich Road, Colchester, CO4 9TD
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01206 932135
Colchester as well as surrounding areas including Clacton-on-Sea, Sudbury, Harwich and Walton-on-the-Naze
18 January 2026
Charlie was really good