OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
92 ratings and 65 comments received in the last 90 days.
25 August 2025
Pleasant staff and they were authentic.
21 August 2025
Darren Nolan gave me regular updates during the progress of taking delivery. On the day of collection he spent time showing me the new features and set the car key up for me and also anawered all my queries.
21 August 2025
Staff very attentive and friendly. Very efficient and answered any questions I had.
15 August 2025
As an older customer it's a shame everything has to be online. Paul and Amelia had to help with this.
08 August 2025
Sorry to give this rating but feel the mistakes made could have had some very serious consequences for me.
07 August 2025
- Was sad not to have the car provided with a full tank! - Also sad not to have had any kind of mini merch as was the case in the past
03 August 2025
Time and patience at pick up when explaining features. Enough info given without overload
03 August 2025
Very pleased
27 July 2025
Same as above
09 September 2025
everything as it should be
07 September 2025
Very happy with the service
07 September 2025
Satisfied
28 August 2025
I waited for the service and mot to be carried out. The young lady on the desk was most helpful, bringing me coffee and explaining everything clearly. Completed in two hours.
25 August 2025
Good, on time and returned washed, with checkup video
18 August 2025
Again a helpful salesman
18 August 2025
From start to finish everything was handled professionally.
14 August 2025
Nice clean dealership. Good quality courtesy car provided, and all required work done to a high standard. Helen kept me informed by phone as to what work was required and when I would be able to collect my car.
02 August 2025
Everybody went above and beyond to ensure I was happy with my MOT.
01 August 2025
Amy was very helpful especially as I have mobility problems.
01 September 2025
Paul Dines was informative and technical without being at all pushy or blinding with science.