OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
132 ratings and 85 comments received in the last 90 days.
28 May 2025
This is my 3rd Mini from the Colchester centre. Rhys sold me my second car and was the reason I returned to buy this car. Paul Dines has been really helpful and when I collected the car Tamara Thomas was very thorough in handing over and explaining
22 May 2025
Excellent
20 May 2025
very helpful and friendly
17 May 2025
Very well looked after from the Team at Mini Colchester.
13 May 2025
I know how frustrating it can be giving good customer care when there are internal teething issues, but the staff handled things very well.
29 April 2025
Tamara was excellent
29 April 2025
We were very well looked after by Tamara. Nothing was too much trouble. Spent a lot of time with us making sure we were completely satisfied. Tamara also took time to explain and run through the car controls. Very informative in a friendly way.
03 April 2025
Phenomenal service from Tamara from the moment we walked into the dealership. Always trying her utmost to ensure that we were happy, that we got the car that we wanted and always happy to explain everything. Nothing was too much trouble.
29 March 2025
Very satisfied
08 June 2025
Great knowledge and helpful
07 June 2025
I've been with Mini since 2005!
06 June 2025
Satisfied with the service, but if your going to clean the interior of my car, please do it all & not just the floor.
06 June 2025
Very quick service
03 June 2025
Dascam installation was fine but there should have been a handover to make sure it would work with my phone. It was on the job sheet but didn't happen
03 June 2025
.
29 May 2025
Easy hand over and pick up. Kept informed of work needed which was carried out quickly
29 May 2025
Nothing more to add other than happy with the service provided
26 May 2025
Accommodated me even though booking was not on the system.
26 May 2025
As above..
08 June 2025
As above