OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
58 ratings and 47 comments received in the last 90 days.
09 February 2026
Love Minis. Super fun to drive even for base models
07 February 2026
Really helpful, no high pressure sales tactics
04 February 2026
Happy with the vehicle Courteous staff
18 January 2026
Charlie was really good
17 January 2026
Charlie was helpful and patient from the moment we stepped through the door. He was friendly, attentive and kept us updated throughout the process. Every interaction we had with a member of MINI Colchester was warm and welcoming.
15 January 2026
Darren was very helpful and kept us updated with the whole process and was very knowledgeable with the mini
14 January 2026
I met with Amelia Fisher and she was beyond helpful. She was really easy to talk to, and I didn't feel judged for asking those silly questions! She made you feel completely at ease, and I then trusted her to pick my perfect car!
01 January 2026
Everything went smoothly and the car was ready early
01 January 2026
Very helpful
15 February 2026
Super service from start to finish
11 February 2026
They did the job quickly and well but the process was not as smooth as possible
07 February 2026
Always a good experience
05 February 2026
I was satisfied with the care and attention given by all.. Bobbi-Jo was understanding. Joshua's check in was efficient. Karen and the Mini team/ Tam were most helpful explaining some Mini features of my new Mini.
31 January 2026
Very helpful and informative
30 January 2026
Friendly and comfortable surroundings. Good feedback
28 January 2026
Excellent customer service
27 January 2026
Made welcome. Well looked after. Clean toilets.
26 January 2026
Good service and convenient.
22 January 2026
The service advisor assigned to me was extremely rude, when asking questions I was made to feel like a problem customer and was told that the conversation is going nowhere. I was told to go elsewhere from the moment they received the car.
FIND Group 1 Colchester.
Address
- Ipswich Road, Colchester, CO4 9TD
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01206 932135
Colchester as well as surrounding areas including Clacton-on-Sea, Sudbury, Harwich and Walton-on-the-Naze
Address
- Ipswich Road, Colchester, CO4 9TD
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01206 932135
Colchester as well as surrounding areas including Clacton-on-Sea, Sudbury, Harwich and Walton-on-the-Naze
12 February 2026
Wonderful dealership especially Darren 10 out of 10