OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
135 ratings and 107 comments received in the last 90 days.
01 July 2026
Great staff
30 June 2026
We were both very happy with the service we received
27 June 2026
Darren Nolan has been great and so helpful
08 June 2026
No comment
08 June 2026
Great car. Also great customer service.
03 June 2026
Darren Nolan was excellent. He was friendly, polite and very knowledgeable. He made the transition from old Mini to new Mini seem easy. He called a day or so after handing over our new car to make sure everything was ok.
03 June 2026
Can't fault all the effort and assistance Amelia provided, which was, in my view, exceptional, particularly as there were some IT issues. She really went the extra mile to ensure that I received the best possible experience.
29 May 2026
Darren was great from start to finish. He was accommodating, knowledgeable and confident in the product he is selling.
24 May 2026
Tam explained the process every step of the way
06 July 2026
Would give 5 * if it wasn't such an expensive service
06 July 2026
Good service in the time stated. Courteous helpful staff.
06 July 2026
Good and is easy for me to get too, all completed in good time
06 July 2026
The team, from initial contact to final handover , were excellent. Warm, friendly, efficient and ever ready to offer that extra level of care that made us feel special as both a valued customer and important customer. Thank you, one and all.
05 July 2026
Service was completed in good time. Staff were courteous and welcoming
05 July 2026
Everyone from reception to technician were and have been on previous visits, very helpful, explaining issues when necessary and resolving them.
05 July 2026
Brake fluid done while I waited. And washed the car too - which is always a bonus.
05 July 2026
Very thorough process and Tam led me through the process very carefully Even welcomed my dog to the showroom which was really nice
05 July 2026
Largely excellent however reception team not ready and seemed overworked at booked drop off time
04 July 2026
Asked if I could book a while you wait full service, booked me in on the day I wanted , and explained what was needed and how much and how long , and made me very welcome
FIND Group 1 Colchester.
Address
- Ipswich Road, Colchester, CO4 9TD
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01206 932135
Colchester as well as surrounding areas including Clacton-on-Sea, Sudbury, Harwich and Walton-on-the-Naze
Address
- Ipswich Road, Colchester, CO4 9TD
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01206 932135
Colchester as well as surrounding areas including Clacton-on-Sea, Sudbury, Harwich and Walton-on-the-Naze
02 July 2026
Of all the cars that I've bought in my 77 years this was by far the most impressive and enjoyable of them all. Charlie Warwick treated every enquiry as if it was a pleasure to help and absolutely nothing was too much trouble.